Frequently Asked Questions
Find answers to common questions about Synapsia AI's platform, features, and pricing.
What is Synapsia AI?
Synapsia AI is a sophisticated AI companion that orchestrates specialized AI agents, connecting seamlessly with your business tools to deliver unparalleled automation and insight. It's more than a chatbot; it's an intelligent conductor for your entire digital ecosystem.
How does the pricing work?
Our pricing is based on two simple metrics: Token Consumption (the processing power you use) and Active Agent Integrations (the number of specialized AI agents you connect). This model is designed to be transparent, scalable, and value-based, without hidden fees.
What makes Synapsia AI different from a standard chatbot?
While a standard chatbot can answer simple questions, Synapsia AI acts as an intelligent orchestrator. It manages a suite of specialized AI agents, grounded in your business data through a Retrieval-Augmented Generation (RAG) framework, to perform complex tasks, reduce errors, and integrate deeply with your existing software like Salesforce and Zendesk.
What kind of solutions do you offer?
We offer versatile solutions for B2C, B2B, and internal intranet environments. This includes revolutionizing customer experiences with 24/7 intelligent support, empowering partner ecosystems with streamlined onboarding and data access, and boosting employee productivity with an AI for back-office and internal systems management.
Is the platform secure?
Yes, security is a top priority. We provide enterprise-grade security, including robust, customizable guardrails to maintain control over compliance and safety. Our platform is built to be trustworthy and reliable for businesses in regulated industries.